OgPal.com in house production has developed the live chat program adding “Knowledgebase” using LivePerson’s powerful combination of dynamic FAQs category browsing features and search technology. Knowledgebase is a powerful self-service database allowing visitors to easily find the information they need, either by browsing by product or category. Not too worry as we have knowledgebase as a safety support whenever our agents are offline or during the Liveperson’s chat system are under maintenance. Knowledgebase is automatically open in a new window and visitors can use the search box to find the answers to their questions. Feel free to try!
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