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archivesMonthly Archives: February 2008

Knowledgebase fully integrated into OgPal

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February 26, 2008 – 1:03 am

OgPal.com in house production has developed the live chat program adding “Knowledgebase” using LivePerson’s powerful combination of dynamic FAQs category browsing features and search technology. Knowledgebase is a powerful self-service database allowing visitors to easily find the information they need, either by browsing by product or category. Not too worry as we have knowledgebase as a safety support whenever our agents are offline or during the Liveperson’s chat system are under maintenance. Knowledgebase is automatically open in a new window and visitors can use the search box to find the answers to their questions. Feel free to try!

By willenium | Posted in OgPal Announcement, OgPal News | Comments (0)

Update completed

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February 15, 2008 – 12:08 am

OgPal.com has completed the latest update, all systems and services have resumed normal operation.

Thank you for your patience during the suspension. We will continue to provide our dear customer with low-price game related products and perfect customer service. We apologize if this caused you any inconvenience in your gaming activities. OgPal.com wishes you the greatest fortune and blessing for this year!!!

 

By willenium | Posted in OgPal Announcement | Comments (0)

ATTENTION! SYSTEM ANNONCEMENT

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February 2, 2008 – 5:48 am

OgPal.com staff and crew will temporarily suspend the customer service or live help service for 30 hours due to the website maintenance.The suspension begins from Tuesday, February 5th 2008 at 1:00 PM and the service will commence on Wednesday, February 6th 2008 at 7:00 PM (Pacific Standard Time). During this time customers are still able to place order but it will be processed only when the customer service commence their duty. We apologize if this will caused our dear customers any inconvenience in their gaming activities. OgPal.com wishes you the greatest fortune and blessing for this year!!!

By admin | Posted in OgPal Announcement | Comments (0)